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Training and Education Services

Achieving leadership through adoption of IT Best Practices

NAI is a leading provider of training solutions in the area of IT management and control best practices. NAI delivers innovative learning solutions and offers a comprehensive portfolio of Blended, eLearning and Classroom training programs to corporations, governments and individuals worldwide.

NAI focuses on well known IT process frameworks which organizations use to develop competent and world-class IT organizations. NAI’s focus areas include:

  • IT Service Management (ITIL Best Practices, EXIN Accredited Course Provider)
  • Software Development Life Cycle (CMMI Best Practices)
  • Project Management (PMBOK Best Practices)
  • International IT Service Management Standard (ISO 20000)
  • IT Governance and Control (COBIT)
  • Applied ITSM Standards (MOF - Microsoft Operations Framework)

NAI recognizes the need to develop an individual’s competency in order for the organization at large to have the required organizational knowledge and competence to succeed and deliver. Each training course offered within the NAI portfolio is a part of a competency portfolio required by both the individual and the organization.

NAI training solutions are localized and are available in several languages to ensure the effectiveness of the solution for individuals worldwide.

Domain Expertise
NAI offers the most comprehensive portfolio of training solutions across the well known frameworks like ITIL/ITSM, CMMI, PMBOK,COBIT, ISO 20000, MOF etc. These training solutions have been used by several hundred well known companies to train several thousand IT professionals and to attain visible and sustainable cost savings and service quality improvements within their IT organizations. Several NAI training solutions are available in Chinese, Japanese and German.

Global Delivery Capability
NAI offers clients a global delivery environment for its courses. With NAI certified trainers present in 28 locations globally, and able to deliver several courseware in multiple languages, the value proposition for global clients is very powerful. NAI offers the most comprehensive portfolio of training solutions in the IT best practices domain to enable cost-savings for IT Service Delivery and improving quality of IT services delivered.

Education Catalog and Calendar


ISO 20000 Courses : ITIL /ITSM Courses : CMMI / SDLC Courses : Workshops

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Nouri Associates, Inc. is an EXIN accredited, full service provider of V2, V3 ITIL / IT Service Management (ITSM) training and certification. ITIL v3, ITIL v3 Training, ITIL Training, ITIL v3 Foundations, ITIL v2 to v3 Update, ITIL v3 Service Capability, ITIL v3 Service Management, IT Service Management, ITIL Managers, ITIL Practitioner, Nouri Associates - EXIN Accredited